Last updated: July 24, 2026
These Terms govern your use of REST (the "Service," operated as "REST," "we," "us"). By creating an account or using the Service, you ("Customer," "you") agree to these Terms.
Scope. REST provides a hosted, multi-tenant guest-services platform: a shareable guest booking page (services, hosted events, extend-stay options, in-app chat), an Owner Dashboard for managing services and bookings, and payment collection via card (Stripe) or cash, confirmed manually.
Supported use cases. REST is intended for hospitality properties (vacation rentals, guesthouses, boutique hotels, and similar) offering curated services to guests during their stay. It is not designed for general e-commerce or unrelated marketplaces.
Technical requirements. The Service is accessed through a modern web browser (no native app required). Guests reach it via a link or QR code; no guest account or app download is required. We do not currently offer a public API or third-party integrations beyond what's built into the Service.
Geographic availability. The Service is available globally. Data is currently processed and stored in a single region; dedicated data-residency options are not currently offered but may be discussed for enterprise customers on request.
We want to protect the platform while being reasonable about how you use it.
| Prohibited | Why | Fair boundary |
|---|---|---|
| Reverse engineering or circumventing security | Protects our IP and system integrity | Good-faith security research with responsible disclosure is welcome — contact us first. |
| Scraping data at scale | Prevents resource abuse | Reasonable automated use is fine; if we offer an API, published rate limits apply. |
| Reselling the Service | Prevents unauthorized redistribution | White-labeling is allowed only under a separate written agreement. |
| Using the Service for competitive intelligence on REST itself | Prevents abuse of access | General research into your own industry is fine. |
| Illegal activity or harassment | Legal requirement | Governed by applicable law in your jurisdiction. |
You own your Customer Data (your property, service, and booking information, and your guests' data you collect through the Service). We process it only to provide the Service, per our Privacy Policy. This includes:
| Cap on liability | Neither party's total liability exceeds 12 months of fees paid. Exceptions: indemnification obligations, confidentiality breaches, and data misuse are uncapped. |
| Excluded damages | Neither party is liable for indirect, incidental, or consequential damages (lost profits, reputational harm, etc.). |
| Customer indemnity | You indemnify REST against claims arising from your Customer Data or your violation of these Terms. |
| REST's indemnity | REST indemnifies you against third-party IP infringement claims regarding the Service itself (but not your Customer Data or integrations). |
Either party may terminate with 30 days' written notice. Upon termination: (1) your access stops immediately, (2) we provide a data export within 10 business days on request, (3) we delete your Customer Data 365 days after termination (or earlier on request), (4) you remain liable for accrued fees through the notice period.
REST-initiated termination. We may terminate immediately if: (a) you materially breach these Terms and don't cure within 10 days, (b) you violate the Acceptable Use Policy, or (c) required by law. In these cases we still provide a data export window of 7–30 days depending on severity.
The Service is provided "as-is" and "as-available," without warranties of merchantability or fitness for a particular purpose. We warrant that the Service will materially conform to our published documentation. Our sole remedy for a warranty breach is re-performance or refund. We do not promise the Service will be error-free or unhackable, or guarantee specific business outcomes. We do commit to industry-standard security practices, prompt response to critical bugs, and compliance with any uptime SLA stated in your plan.
Pricing is per the plan and billing cycle shown at signup or your invoice. Annual subscriptions are due upfront; monthly subscriptions are due within 15 days of invoice. Late payments incur 1.5% monthly interest (or the maximum legal rate). Service access suspends 10 days after the payment due date; data is deleted 60 days after suspension unless reinstated. If you downgrade mid-cycle, refunds are pro-rata. Price increases require 30 days' notice.
Each party receives the other's confidential information in confidence. Obligations expire 3 years after disclosure or 2 years after termination, whichever is later — except for information that becomes public through no breach, disclosures required by legal or regulatory authorities (with notice when permitted), and disclosures to advisors under NDA.
Usage must comply with our published Fair Use Policy for your plan. If usage materially exceeds 120% of your plan's limits, we'll notify you and work together on options: upgrading to a higher tier, usage-based overage fees, or a custom plan. We won't suspend service without 15 days' notice and a reasonable opportunity to remedy.
We may modify these Terms by posting an updated version at least 30 days before the change takes effect. Material changes (liability limits, pricing, data practices) require your explicit opt-in. If you don't accept, you may terminate within 30 days for a full refund of prepaid fees.
These Terms are governed by the law of the United States. Before litigation, either party may request non-binding mediation. If mediation fails, disputes proceed to binding arbitration. Each party bears its own legal costs unless a court or arbitrator awards fees to the prevailing party.
Questions about these Terms? Email help@restspaces.online.